Hello,
Thank you for reaching out. Our office is currently closed for the holiday
period from 20th December to 10th January as per the LGOIMA Act. During
this time, there will be no working days, and we will not be able to
respond to inquiries.
We will be back and in touch after the 13th January. Until then, we wish
you a wonderful holiday season!
Warm regards,
AT LGOIMA Team 🎉❄️

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

Kia ora Felix,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 20 December 2024  for parking officers' training
material and instruction on enforcing infringements related to parked over
time limit, parked over vehicle entrance, and Rule 6.9(2), including any
differences for officers on foot and those reviewing camera car footage.

 

We hope to respond to your request as soon as possible, but no later than
11 February 2025, which is 20 working days after the day your request was
received.  This takes into account the summer holiday period from 20th
December 2024 to 10th January 2025, in accordance with the Local
Government Official Information Meetings Act 1987 (LGOIMA), Auckland
Anniversary, 29 January 2025 and Waitangi Day, 6 February 2025, which are
not included as working days.

 

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

Your case is being managed by Anna, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1033252-F0Y1X5.

 

Ngā mihi, 

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

show quoted sections

Kia ora Felix,

 

I’ve attached the official information you asked for

On 20/12/2024  you asked for information relating to parking officers
training manuals.

 

I’ve attached the following documents:

* Response from John Strawbridge - GM Parking Services and Compliance,
* Appendix A
* Appendix B

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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